Credit Support Rep II - New Accounts Onboarding (Finance)
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!
The position is located in Buffalo, NY. We offer a hybrid work environment with the ability to work two days remote per week.
Primary focus for the role is to manage a queue of new customer applicants within Xvantage, review and confirm the validity of information provided. Successfully onboard valid new applicants and also recognize fraud attempts and cease the onboarding process. Works closely with new applicants to address questions; create a positive experience.
Your Role:
- Review and validate customers new account applications for accuracy and legitimacy.
- Identify and mitigate fraudulent customer onboarding attempts.
- Ability to focus and weigh multiple sources of data to conclude onboarding review.
- Ensures procedures and internal controls are followed in compliance with Sarbanes-Oxley initiatives.
- Collaborate with our internal sales channel for customer onboarding updates.
- Responding to time sensitive applications and work efficiently within a que.
What you bring to the role:
- High School Diploma or equivalent.
- 3 years of working experience with 2 years' experience in a AR, AP, Reconciliation role with a focus on customer service and customer engagement,
- Must possess excellent communication skills both written and verbal.
- Must be very detailed oriented
#LI-LB2
#LI-hybrid
The typical base pay range for this role across the U.S. is USD $38,600.00 - $57,900.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
