Accessibility Test Delivery Lead (Hybrid/Virtual) (Information Technology)

Job Classification:

Technology - Engineering & Cloud

Our ideal candidate is passionate about accessibility!

As lead of the Accessibility Testing Specialists (ATS) within the Digital Accessibility Office (DAO), you'll be responsible for managing a team of accessibility testers making sure our external customer-facing websites and applications are universally accessible.

In addition to managing the day-to-day operations of ATS, your work will include ongoing contact with content authors, designers, developers and other business stakeholders across the enterprise.

YOU ARE A GREAT FIT IF:

You're an Accessibility Champion: You'll continually foster an environment of excellence among the accessibility testing specialists and will be dedicated to ensuring good stakeholder management and quality of work.

You Communicate with Confidence: You have excellent written and oral communication skills. You use your powers of communication and consultation to speak about accessibility with authority. Your solid interpersonal skills are a must for collaborating with diverse stakeholders.

You're a Team Player: When you think of teamwork, you think partnership. As a team leader, you're focused and goal oriented, ready to pick up and pitch in where you can help, always advocating for accessibility best practices!

WHAT YOU WILL DO:

Reporting to the VP of Web Accessibility under the day to day management of the Director of Web Accessibility, you will manage the day-to-day operations of the ATS team of testers and help drive continuous improvement of accessibility by collaborating with DAO leadership to strengthen business operations.

RESPONSIBILITIES:

• Manage intake requests for accessibility testing.
• Estimate completion turnaround times and manage workload with adequate forecasting.
• Assign work and track tester utilization.
• Set-up test plans for handoff to the testers, obtain access info, and work with site stakeholders to clear any access blockages.
• Prepare test plan from inventories for annual audit testing activity.
• Maintain accurate testing logs and ensure defect statuses are regularly updated.
• Schedule results review sessions to provide accessibility analysis and feedback with developers and the Director of Web Accessibility to help solution defects.
• Track testing statuses and originate comprehensive data reports and dashboards.
• Possess the ability to visually identify accessibility issues in designs, layouts, and wireframes.
• Possess the ability to execute automated and manual testing and provide meaningful feedback.
• When necessary, execute accessibility validation testing on remediated defects.
• Ensure compliance with accessibility policies and regulations (WCAG 2.2 AA, ADA, and Prudential specific requirements) and communicate these in common language.

EXPERIENCE/REQUIREMENTS:

• Several years of experience serving as an accessibility lead (project management a plus)
• Extensive understanding of WCAG 2.2 AA, WAI-ARIA, and ADA
• Experience with assistive technologies (JAWS, NVDA, keyboard, etc.)
• Experience with HTML, CSS, JAVA, and JavaScript
• CPACC, WAS, ADS, CPWA, Trusted Tester Certification a plus.
• Great communicator with the ability to build relationships between team members.
• Highly motivated, detail oriented, self-starter with problem-solving skills

The current employee work arrangement for this position may be Fully Virtual or Hybrid aligned with a Prudential office. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.

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What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $92,400.00 to $137,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.