Transfer Success Advocate (Finance)
Dept Number/Name: 3-5128-000 / Academic Advising
College Division: USFSP-Academic Affairs
Salary Plan: Administrative
Job Code/Title: 8783 / Transfer Success Specialist
Hiring Salary/Salary Range: $50,000 - $52,000
Position Number: 00059258
ORGANIZATIONAL SUMMARY:
The mission of Undergraduate Studies (UGS) is to advance student inquiry and success by fostering an inclusive and supporting learning environment. UGS at USF St. Petersburg provides academic support services and partners with colleges to enhance the academic experience of students and drive degree completion goals of every student. Programs and services coordinated by Undergraduate Studies (UGS) at USF St. Petersburg includes Student Success Advocacy, the Debbie Nye Sembler Student Success Center, and academic advising for the following academic programs: Bachelor of General Studies and the Bachelor of Science in Applied Sciences as well as academic majors in Exploratory Curriculum Pathways, and Leadership Studies.
POSITION SUMMARY:
The Transfer Success Advocate advises students before they transfer from a Florida State college and upon transfer, serves as their success advocate to help ensure the timely completion of both an associate and baccalaureate degree. In addition, the incumbent proactively offers academic support and address goals of persistence, progression, and timely completion of degree for all transfers at USF St. Petersburg. The incumbent works individually with transfer students who may be facing barriers and provide coordinated care to connect students to campus resources and services, so they may receive the most robust support.
SPECIAL REQUIREMENTS:
Knowledge of curriculum at both USF and partner state colleges. Use of platforms and applications supporting advising role.
RESPONSIBILITIES:
Advise transfer students individually and/or with groups regarding academic core and/or departmental requirements, general transfer admissions requirements, academic policies and procedures, and campus resources. Assist students with identification of long-term goals and career plans
Serve as an academic case manager for undergraduate transfer students. Develop and implement strategic initiatives to improve transfer student academic progress and graduation through early outreach, tracking and follow up protocols. Manage academic plans to facilitate student persistence and completion. Research and respond to student concerns, referrals, and cases. Collaborate with academic and non-academic departments to acquire and provide information in support of each student's success. Leverage targeted intervention strategies for students that exhibit behaviors and outcomes that are correlated with possible stop out or prolonged time to completion.
Resolve individual student issues that require coordination between multiple offices at the university. Assist students with understanding institutional policies and processes, reviewing available options, and resolving concerns. May assist students in major exploration and reselection when necessary. Maintain updated student records on the appropriate platforms and monitor progress of students to ensure that progression concerns are addressed in a timely manner.
Use analytical and evidence-based decision-making skills to develop and interpret reports, analyze and understand trends, and create actionable insights drawn from multiple sources to inform outreach plans, enhance persistence and completion initiatives, and focus efforts on student populations where greatest needs for support exist.
Collaborate with campus and institutional partners to generate creative ideas and develop and implement a holistic approach to support the academic experiences and success of all transfer students. Help organize and implement initiatives to enhance student knowledge and information regarding policies, systems and resources through workshops, information sessions, and other strategies.
Perform other duties as assigned
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a post baccalaureate degree in Education, Counseling or an academic field directly related to the responsibilities of the position, or a Bachelor's degree in those same fields with a minimum of two years of relevant experience.
FLSB1310 Equivalency:
4 years of directly relevant experience may be substituted for bachelor's degree.
USF St. Petersburg
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38618
Posting Date: 01/24/2025
Posting End Date: 02/07/2025
How To Apply
Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
USF's Equal Opportunity Affirmative Action Statement .
Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview: USF - St. Petersburg Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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