Consumer Lending Servicing Specialist (Finance)

Description:

The Consumer Lending Servicing Specialist provides support to Royal Credit Union team members and Members for all Royal's consumer loan products while providing exceptional, efficient, and quality service. Responsible for all servicing functions on consumer loans throughout their perspective lifecycle. This includes working with a variety of reports in several different software systems. Maintain a high level of knowledge and understanding of new and existing consumer loans and be available to answer procedural questions for all team members and assist as needed. Ensure accuracy and compliance with daily processes to perform assigned items such as financial transactions, lending reports, Member research and corrections. You will also have the opportunity to collaborate with other departments to resolve issues, communicate changes and support lending system upgrades. If you are looking for a position where you can use your strong interpersonal communication skills, a positive attitude, an open mind, problem solving skills and a strong sense of Member Service, this position is for you!

Hourly Wage:

$17.41 - $19.49 (candidates with significant related experience may be higher)  

Work Schedule:

Full Time, working approximately 40 hours per week. Variable hours between 8:30am – 5:00pm Monday through Friday.

Team Member Benefits:
Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more! 

Required Education/Experience/Skills:

· High School Diploma or equivalent.

· Analytical and critical thinking skills sufficient to make decisions regarding daily work that is complex in nature.

· Strong sense of customer service.

· Must be proficient in Microsoft Office Products.

· Produce accurate and high-quality materials, data entry, and transactions.

· Analytical skills and problem-solving ability.

· Work productively in an environment with high levels of interruption.

· Function in a high-volume environment with time constraints to meet deadlines.

· Communicate and live RCU's core purpose and values, these define and drive our organizational culture.