Manager, Risk & Claims (Finance)

POSITION TITLE: Manager, Risk & Claims (Full-Time Regular) (Classified)
REQUISITION #: req8048
DEPARTMENT: Emergency Prep & Security
LOCATION: 215 OFFICE BLDG
BENEFIT CATEGORY: Classified (Non-CBU) View Classifications & Benefits
EMPLOYMENT TYPE: Full-Time Regular
ANNUAL SALARY RANGE: $81,360.40 - 135,600.33 (Salaries are paid biweekly)
ANNUAL ANTICIPATED HIRING RANGE: $110,000.00 - $125,000.00 (Salaries are paid biweekly)
SELECTION PROCESS: Application deadline is 3:00 p.m. MT on 3/28/2025.

You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background check and motor vehicle report required.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) - eligible on the 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + company contributions - after 6 month probation period and immediate vesting
• Flexible spending: Medical expenses FSA, dependent FSA or both
• Employee Assistance Program: counseling, legal, financial assistance
• Life insurance, short-term and long-term disability
• Wellness program, workout facilities
• Employee/family onsite health clinic
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborative work environment

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary

The Risk Manager will oversee and manage all programming related to workers compensation claims and all potential liability claims, for and against the city. The Risk Manager will also oversee the process and approval of all insurance policy management and renewals related to operations and property. This position will supervise staff in related areas and reports to a director level position. The role is critical in minimizing financial and legal risks while ensuring compliance with applicable laws and policies.

Essential Duties and Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Manage and oversee worker's compensation claims, ensuring timely processing, investigation, and resolution.
• Assess and handle potential liability claims, including property damage, personal injury, and other municipal exposures.
• Coordinate insurance policy renewals with partners and brokers, ensuring the municipality maintains adequate coverage at competitive rates.
• Serve as the primary liaison between the municipality, insurance carriers, third-party administrators, and legal representatives, to include broker management.
• Ability to use analytics, identify trends, and communicate applicable data to other departments to develop proactive risk mitigation strategies.
• Conduct risk assessments and recommend policy updates to reduce liability exposure.
• Ensure compliance with state and federal regulations related to insurance and worker's compensation.
• Coordinate with dedicated Safety Manager to support strategic, pro-active safety programming across different departments, creating ubiquitous programming and standards where applicable.
• Provide training and guidance to departments on risk management best practices.
• Supervise staff in worker's compensation, liability claims, and other related areas as assigned. This includes assigning tasks, managing outcomes, providing professional development, and creating feedback for performance expectations.

Management Responsibilities

Yes

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.
• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.
• Experience building teams and implementing practices to lead others well in an inclusive, high-performance organization. Skill in integrating and synthesizing others' viewpoints to build alignment of diverse perspectives to achieve results.
• Capable of creating conditions of emotional safety and demonstrates self-awareness and regulation in responding to others.
• Capable of systems thinking to see interdependent relationships and recognize multiple causes and effects of community issues, to predict or anticipate the consequences of policy decisions, and to community and organizational resources.
• Strong ability to assess alternatives in terms of their financial, revenue, social, environmental, and strategic advantages and disadvantages and propose solutions.

Required Knowledge Skills and Abilities

• Knowledge of risk assessments, mitigation, analytics, and trends
• Knowledge of safety programming integration with risk strategies.
• Knowledge of insurance rules/regulation, compliance, liabilities and claims processing
• Demonstrate flexibility to operate within an ambiguous and changing environment.
• Ability to resolve conflicts and diffuse difficult situations.
• Strong consultative and influencing skills.
• Ability to develop and maintain effective working relationships with employees, City management, elected officials and other entities
• Ability to work independently and exercise reasonable judgment in decision making
• Ability to manage multiple assignments within established deadlines

Required Education

MinimumPreferredCollege degree or equivalent work experience. Some positions may require functionally related certification or advanced degrees Bachelor's degree in risk management or related field.

Experience Requirements

• Five or more years of risk management or related experience; or an equivalent combination of education and experience. Supervisory experience overseeing teams in claims processing, risk assessments, mitigation, and prevention is preferred.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Certifications/Licenses/Specialized Training

• One or a combination of Certified Risk Manager (CRM), Associate Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) certifications are preferred.

The content in this posting was created for recruitment purposes. To view the full job description click the link below.

Manager, Risk
The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, color, religion, creed, national origin or ancestry, sex, sexual orientation (including perceived sexual orientation), gender identity and expression, disability, age 40 years or older, pregnancy or related condition, genetic information, and, in certain specific circumstances, marriage to a coworker or any other status protected under federal, state, or local law.

BACKGROUND CHECK AND MOTOR VEHICLE REPORT REQUIRED

Note: Some information in your application may be public information under the Colorado Open Records Act.Job Summary

The Risk Manager will oversee and manage all programming related to workers compensation claims and all potential liability claims, for and against the city. The Risk Manager will also oversee the process and approval of all insurance policy management and renewals related to operations and property. This position will supervise staff in related areas and reports to a director level position. The role is critical in minimizing financial and legal risks while ensuring compliance with applicable laws and policies.

Essential Duties and Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.
Manage and oversee worker's compensation claims, ensuring timely processing, investigation, and resolution.Assess and handle potential liability claims, including property damage, personal injury, and other municipal exposures.Coordinate insurance policy renewals with partners and brokers, ensuring the municipality maintains adequate coverage at competitive rates.Serve as the primary liaison between the municipality, insurance carriers, third-party administrators, and legal representatives, to include broker management. Ability to use analytics, identify trends, and communicate applicable data to other departments to develop proactive risk mitigation strategies.Conduct risk assessments and recommend policy updates to reduce liability exposure.Ensure compliance with state and federal regulations related to insurance and worker's compensation.Coordinate with dedicated Safety Manager to support strategic, pro-active safety programming across different departments, creating ubiquitous programming and standards where applicable. Provide training and guidance to departments on risk management best practices.Supervise staff in worker's compensation, liability claims, and other related areas as assigned. This includes assigning tasks, managing outcomes, providing professional development, and creating feedback for performance expectations.

Management Responsibilities

Yes