Guest Services Specialist (Personal Services)

We are a Vacation Rental Company that provides our owners with high-quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun, and fast-paced vacation rental company that manages properties across the panhandle of Florida!
Job Overview:
We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must! The Guest Services Specialist position will be based at our Navarre, FL office location.
Job Responsibilities:
Maintain guest relationsManage guest reservationsHold conversations regarding compensation with guestsCommunicate with other departments and vendorsMaintain strong relationships with internal departments and external vendorsManage phone systemsCover the phone lineEnsure quality control and timely responsesUphold the company core values and provide excellent customer service standards
As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. See the link below:
https://go.cultureindex.com/p/Wr3skv8tHaEfnVjBbM