Dispatcher (Finance)

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Shift: Typically 6:30AM-2:30PM, Monday-Friday, but you must be flexible , as this can vary

Pay Rate: $17 per/hour

Ops Dispatcher Ensu r e Quality Custo m e r s e rvic e a n d account a bilit y o f it e ms k e y ed int o co m pu t e r system

Positio n duti e s a r e h a ndlin g c u s t o m e r' s cal l s int o t h e branch , c o m m uni c atio n wit h al l rou t e s, A T M co m bo/ s u ppor t t o rou t es , k e yin g i nf o rmatio n i n dail y t o t h e R PM S report , main t a inin g an d updatin g S O FI informatio n Dail y a n d m a intainin g Branc h repor t s.

General Information:

Clima t e co n trolle d offic e e nvi r o n m e n t. Requi r e s ext e n de d ti m e sittin g a t d e s k op e n i n g door s t o building , ans w e rin g co m p an y pho n e li n es, o p e r a tin g c o m p u t er a n d mo nitorin g v e hicl e radios.

DUTIE S :

SECU R ITY OF BRA NC H

Controlling ac c ess to building and g r ou n ds allowin g a c ces s u n d e r branc h pol i cy

Cus t o m er S ervic e :

• Ha n d l e inc o min g cus t om e r call s conc e rning

• Routing Sp e c ials o n D ema n d

• S e r v i c e R e q u e st

• No pi c k u ps

• Reso l v e c us t o m e r is su es

• G e n e ra t e E T A t o O ps Re po rt

• Comm u ni c ation wi t h all ro u tes

Maintain D i spatc h e r s Log:

• Loggin g hourl y call s int o r e por t lo g syste m including ov e r t h e pa ym e n t liabili t y r ou t e p r ob l e ms/ c on c e r n s S u s p ici o u s activity.

• C r e a t e Hol i da y Rou t e s a n d Maintai n R e q ues t fro m Custo m e r s an d Nationa l Ac c ounts.

• S e n d ou t sa f e ty / securi t y messa g es

• Coordi n a t e an y specia l s e rvice s t o rou t e s an d m a k e s up e rv i s or s awa r e .

• C o o r di n a t e va ri ab l e ac c ount p i c k - u ps a n d d e l iv e r s

• Maintai n Dail y A T M Combo s list Ass i s t M e ss e n g e r s wit h forc e ba l a n c e s o n A T M' s an d an y r e l a te d A T M I ssues

• Perfo r m a n y o t her du t i es or sp e c i al p roje c ts as d ee m ed ne c es s a r y b y M anag em ent Staf f .

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.