Coastal Product Support Sales Manager (Finance)

Coastal Product Support Sales Manager

53 Springs Rd, Washington, NC 27889, USA Req #1533

Thursday, January 2, 2025

PRIMARY FUNCTION:

Increase Construction Division parts and service sales through effective leadership of the Product Support Sal es Representatives . Strategically pursue future growth of parts and service sales, rebuilds, hydraulics, C V A's , and Equipment Management .

ESSENTIAL DUTIES:

Manage parts and service sales process through leadership, guiding, and directing Product Support Sales Representatives for the Construction Division throughout the sales quoting, execution, and relationship building processes.

Measure sales representatives through utilization of our CRM system to ensure we are capturing and recording sales activities timely including PAR completion.

Manag e and adjust rep coverage to optimiz e territories using Caterpillar's and Gregory Poole's analysis tools.

Design and deploy current go-to-market offerings that align with our Strategic Goals to increase Product Support sales, improve customer relations, and further increase the profitability of the Company .

Manage Merchandising Program s for Donaldson, Cat, and other vendors to e nsure maximum rebates are submitted and obtained.

Enhance parts and service sales through implementation of new growth opportunities including machine and component rebuilds, eCommerce, PSE's, hydraulics, C V A's , TM&R, welding, contract labor, and merchandising programs.

Conduct customer facing site visits for sales support, adoption, and training opportunities.

Partner with Region Service Manager and Region Parts Manager to ensure alignment within key performance indicators and customer satisfaction.

Implement Equipment Management Initiatives to help customers reduce after failure repairs and better manage their equipment.

Attend CISD conferences and contribute best practices within the Carolina Regional territory with regards to market segmentation

Initiative-taking with the ability to maintain daily routines and adapt to changing conditions. Must be able to think creatively , visualize the big picture, with a constant emphasis on profitable growth.

Manage, process, and evaluate PSSR commissions while incentivizing profitable and sustainable growth.

MINIMUM REQUIREMENTS:

Education : 4 -year degree preferably in business or management.

Work Experience :

Over 5 years work experience in a similar industry with service supervision/management.

Physical :

Must be able to travel (vehicle and air) routinely, both daily and overnight.

Other :

Must have a valid driver's license with a safe driving history plus a dependable mode of vehicle transportation .

Must have intermediate PC knowledge, preferably in MS Excel, Access, Power Point, and Word.

Needs strong communication skills (orally and written) for associate, customer, and CAT interfacing.

This job description is not intended to be all-inclusive . Your supervisor may request and assign you similar duties . Any major modification of this job role requires Human Resources approval .

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Other details

• Job Family Manager
• Job Function Incentive
• Pay Type Salary
• Required Education Bachelor's Degree

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initStaticMap(true); \nPRIMARY FUNCTION: \n \nIncrease Construction Division parts and service sales through effective leadership of the Product Support Sales Representatives. Strategically pursue future growth of parts and service sales, rebuilds, hydraulics, CVA's, and Equipment Management. \n\n\n \n\n \n\n\n \n\nESSENTIAL DUTIES: \n\n\n \n\n\nManage parts and service sales process through leadership, guiding, and directing Product Support Sales Representatives for the Construction Division throughout the sales quoting, execution, and relationship building processes. \nMeasure sales representatives through utilization of our CRM system to ensure we are capturing and recording sales activities timely including PAR completion. \n\n\nManage and adjust rep coverage to optimize territories using Caterpillar's and Gregory Poole's analysis tools. \n \nDesign and deploy current go-to-market offerings that align with our Strategic Goals to increase Product Support sales, improve customer relations, and further increase the profitability of the Company. \n\n\n \n\n\nManage Merchandising Programs for Donaldson, Cat, and other vendors to ensure maximum rebates are submitted and obtained. \n\n\n \n\n\nEnhance parts and service sales through implementation of new growth opportunities including machine and component rebuilds, eCommerce, PSE's, hydraulics, CVA's, TM&R, welding, contract labor, and merchandising programs. \n\n\n \n\n\nConduct customer facing site visits for sales support, adoption, and training opportunities. \n\n\n \n\n\n\n\nPartner with Region Service Manager and Region Parts Manager to ensure alignment within key performance indicators and customer satisfaction. \n\n\n \n\n\nImplement Equipment Management Initiatives to help customers reduce after failure repairs and better manage their equipment. \n\n\n \n\n\nAttend CISD conferences and contribute best practices within the Carolina Regional territory with regards to market segmentation \n\n\n \n\n\nInitiative-taking with the ability to maintain daily routines and adapt to changing conditions. Must be able to think creatively, visualize the big picture, with a constant emphasis on profitable growth. \n\n\n \n\n\nManage, process, and evaluate PSSR commissions while incentivizing profitable and sustainable growth. \n\n\n \n\n\n \n\n\n \n\n\nMINIMUM REQUIREMENTS: \n\n\n \n\n\nEducation: 4-year degree preferably in business or management. \n\n\n \n\n\nWork Experience: \n\n\nOver 5 years work experience in a similar industry with service supervision/management. \n\n\n \n\n\nPhysical: \n\n\n\nMust be able to travel (vehicle and air) routinely, both daily and overnight. \n\n\n \n\n\nOther: \n\n\nMust have a valid driver's license with a safe driving history plus a dependable mode of vehicle transportation. \n\n\nMust have intermediate PC knowledge, preferably in MS Excel, Access, Power Point, and Word. \n\n\nNeeds strong communication skills (orally and written) for associate, customer, and CAT interfacing. \n\n\n \n\n\nThis job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval. \n\n\n \n\n