Senior Business Analyst/ Job Req 772071645 (Project Management)

PRINCIPAL RESPONSIBILITIES:
Under the general supervision of the Director, Applications or Senior Manager, Applications, the Senior Business Analyst works with complex business processes, understands the Alliance's overall data landscape and performs data analysis with internal customers to gather business requirements for use in identifying innovative technology solutions and supporting system configuration to meet business needs. This position will be the liaison between business, IT vendor(s) and technical teams for application support, issue resolution, testing and project implementation. The Senior Business Analyst strives to create simple solutions to complex business challenges.

Principal responsibilities include:

Lead work groups in business process analyses to determine the business needs of customers and implement the changes, additions, and improvements that are needed for Business Applications (i.e. claims processing, enrollment, capitation). Work with cross-functional teams to assign and execute tasks/issues/processes within established schedules. (25% of time)
Identify and analyze various user problems and make appropriate recommendations. Participate in upgrade/replacement/ new implementation projects by tracking activity, resolving problems, publishing progress reports, recommending actions and assisting with the management of vendor relationships. Collaborate with the Manager, Vendor Management as appropriate. (25% of time)
Determine operational objectives by studying business functions, gathering information, evaluating input and output requirements and formats. Improve systems by studying current practices, design modifications. (15% of time)
Configure, analyze, and audit core system current-use functionality and resulting data for best practices. This may include member enrollment, benefits, claims, assessments, authorization rules, correspondence, membership, fee schedules, provider and hospital contracts, as well as other system module configuration. (10% of time)
Recommend technology solutions and manage vendor functionality enhancements to meet the business needs of the AAH Departments. Document those needs and the resulting changes implemented. (10% of time)
Assist with the business case for new and upgrading systems. Conduct cost/benefit analysis. Define project requirements by identifying requirements, project milestones, phases, and elements. Help form project teams and establish project budget. Evaluate and plan systems training for upgrade/replacement/ new implementation projects. (10% of time)
Design, plan and conduct end-user technical training for a variety of software systems on desktop and laptop computers. (5% of time)
Other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB:

Organization expects job performance to be consistent with its vision and mission. Day to day work is focused on these key performance areas. Percentages of time are estimates based upon observation in the position.

PHYSICAL REQUIREMENTS:

Constant and close visual work at desk or computer.
Constant sitting and working at desk.
Constant data entry using keyboard and/or mouse.
Frequent use of telephone headset.
Constant verbal and written communication with staff and other business associates by telephone, correspondence, or in person.
Frequent lifting of folders and other objects weighing between 0 and 30 lbs.
Frequent walking and standing.

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:
EDUCATION OR TRAINING EQUIVALENT TO:
Bachelor's degree or equivalent work experience required.
MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

Eight years of experience in business analysis.
Four years of experience in an operational healthcare or payer setting required.
Five years of experience in research, analysis and/or business processes required.
Five years working knowledge of process functionality and understanding of business platform(s).

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

Working knowledge of health care industry.
Ability to communicate effectively, both verbally and in writing.
Ability to work with diverse groups, including low income populations, providers, board members, and staff.
Able to work under pressure and meet critical deadlines in a fast-moving environment.
Adaptable to a continuous changing environment.
Strong project management/operational background.
Strategic and forward thinking ability to work within a broad systems perspective.
Strong decision making and analysis skills.
Strong problem solving and conceptual thinking skills.
Strong understanding of leveraging technology solutions to increase efficiency and effectiveness.
Strong interpersonal skills with ability to function in a self-directed work team.
Ability to work effectively in a multidisciplinary team, providing leadership, guidance, information, and stellar customer service.
Ability to plan and execute projects independently.
Excellent organizational skills and orientation to detail.
Proficient command of Microsoft Office applications: PowerPoint, Excel, Project, Visio, Outlook, and Word.
Continue to attend training courses related to area of expertise.

SALARY RANGE: $142,043.20 - $213,075.20 Annually
The Alliance is an equal opportunity employer and makes employment decisions on the basis of qualifications and merit. We strive to have the best qualified person in every job. Our policy prohibits unlawful discrimination based on race, color, creed, gender, religion, veteran status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic characteristic, sexual orientation, gender identity or expression, or any other consideration made unlawful by federal, state, or local laws. M/F/Vets/Disabled.