Sr Business Analyst, Business Intelligence (Information Technology)

Position Title: Sr Business Analyst, Business Intelligence (P4)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

As a member of the Network Business Performance Reporting and Analytics department, the Lead Business Analyst is responsible for leading analytics processes nationally across multiple functions and stakeholders to develop business intelligence solutions to support operational planning and execution.

They will leverage expert technical knowledge, industry experience, and be highly collaborative with cross-functional teams to design, build, and maintain scalable data collection, cleaning, visualization, and modeling solutions that meet business objectives and user requirements. The Lead Business Analyst will navigate ambiguity independently, be a source for continuous improvement for the department, and mentor junior members of the team to do the same.

Responsibilities

• Lead the development of data-driven solutions to improve business performance.
• Establish effective communication with analytics peers and cross-functional stakeholders to understand business needs before developing solutions to meet objectives.
• Partner closely with business, finance, and technical teams to gather data sources, evaluate inputs and outcomes, and define logic and definition.
• Leverage technical knowledge and industry experience to determine the optimal analytic approach to design, develop, and maintain business intelligence solutions.
• Analyze complex data sets and create reports and visualizations that effectively communicate insights and recommendations to business stakeholders.
• Deliver reports that are accurate, timely, and complete. Provide technical support and regular updates to end users.
• Document business purpose, data sources, definitions, methodology, and description of the reports.
• Develop and deliver training on data analysis and reporting tools to end users.
• Mentor and transfer knowledge of business intelligence tools to other teammates.
• Stay up to date on emerging trends and best practices in analytics, data management, and technology.

Education/Certifications

• Bachelor of Science degree in a quantitative discipline: statistics, applied mathematics, business analytics, computer science, engineering, economics, or related field.

Experience/Minimum Requirements

• Seven (7)+ years of work experience with business intelligence or data analytics.
• Expert proficiency with Power BI including expertise with star schema, Power Query M, DAX, creating measures, dataflows, datasets, as well as role level security and permissions management.
• Proficiency with SQL is required, Python or R is preferred.
• Successful track record of successfully delivering complex interdisciplinary projects.
• A team first attitude with excellent communication and interpersonal skills. Must be able to communicate with all stakeholders - technical, non-technical, executives, and individual contributors effectively and comfortably.

Expectations

• Strong consultative, critical thinking and analytical skills with ability to operate strategically and build effective partnerships across multiple stakeholder groups.
• Strong analytical, design, data modeling and problem-solving skills. Exceptional attention to detail and ability to work effectively with minimal supervision.
• Skilled at effectively managing multiple projects and changing priorities to deliver reports and insights on schedule in a fast-paced, dynamic environment.
• Able to positively contribute to team culture, and mentor, teach, and grow others.
• Able to quickly learn new technologies and apply appropriately to business situations.
• Access customer or sales systems or applications which may retain all or some data related to Crown Castle current or prospective customers. Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to fraud or violence. 
• Access company applications, systems or tools that access customer data, financial data, or personally identifiable information (PII).  Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to fraud or violence.
• Access financial, billing or accounting enterprise systems or corporate software applications which may retain all or some data related to customers, financial information, or personally identifiable information (PII). Subject to local and state eligibility, a pre-employment background check will be conducted for criminal convictions, including misdemeanors and felonies related to fraud or violence. A credit check may also be conducted.  

Organizational Relationship

Reports to: Manager, Business Performance

Title(s) of direct reports (if applicable): N/A

Working Conditions: This is a remote role with the expectation of on-site collaboration with teammates and stakeholders for moments that matter. Travel up to 20% may be required.

Additional Information: Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The salary range offered for this position is $107,600-$147,950 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location.  Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply.  We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Business Performance