Quality Assurance Service Specialist (Information Technology)

POSITION SUMMARY:

The Quality Specialist is primarily responsible for management and oversite of subcontractors on behalf of Vallourec NA entities. The Quality Specialist is responsible for qualifying and auditing subcontractors to get them onto the approved supplier list for the entities in addition they will be involved in and managing the order placement to subcontractors. To ensure that orders are produced as per order requirements. Along with this they will support the quality teams in projects, audits, and system management as required.

 

KEY RESPONSIBILITIES:

Subcontracting

• Manage subcontractors and suppliers within the Quality function for Vallourec NA entities
• Support the process of aligning different legal entities
• Perform audits to qualify potential suppliers, as per ISO 9001, API Q1, API 5CT, API 5L and internal specifications.
• Perform audits as per the requirements from the entities to ensure continued compliance to the standards and process and procedures from the entities.
• Report to the entities on the findings of audits, and support follow-up on corrective actions from the audits.
• Travel to different facilities (mills, subcontractors, suppliers) within USA
• Organize and manage inspection of ongoing orders at subcontractors through either witnessing the orders and/or supporting
• Provide regular reporting on the status of the subcontractors and orders ongoing
• Support any issues ongoing and supporting NCRs management raised with suppliers
• Manage and lead the supplier Quality Systems audit program for NA entities.
• Host external Quality System audits (ISO 9001, API Q1, API Q2 or Customer specific criteria)
• Support all areas of the business as well as across the supply chain.
• Collate quality data for monitoring targets
• Assist with training of quality awareness
• Report on Key Performance Indicators (KPIs) to adhere to process and prevent occurrence of any non-conformity relating to product, process, or system
• Conduct benchmarking studies to determine best practices/designs and future trends
• Manage the NCR / Corrective Action program
• Perform document review to internal impact of changes to industry standards

 

Supplier Management

• Undertake special projects as required
• Contribute, support, and lead continuous improvement activities
• Quality control of work by appropriate reviews
• Write reports and present progress at project meetings
• Achieve goals within budget and time
• Plan projects or subtasks so they may be tracked and presented
• Attend various meetings and action/communicate instructions
• Undertake continuous training and development
• Perform root cause analysis and resolve problems
• Promote effective communication vertically and horizontally within the organization.
• Must follow all company policies, practices, and regulations to include Quality and Safety.
• Any other duties as assigned.

 Quality

• Support the entities on the Quality Systems
• Support internal and external audits as required

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SKILLS AND KNOWLEDGE:

• Experience with ISO9001 and API Q1 standards is required. API 5CT & API 5L is preferred.
• Strong quality audit and monitor background in manufacturing environment.
• Proficient in wide range of problem-solving tools and methods, including Lean and Six Sigma Methodology and advanced statistics
• OCTG, line pipe and connections knowledge is highly desired
• The individual must be proficient in Microsoft Office Suite including Excel, and PowerPoint
• Proficiency in PowerBI and Smartsheet is preferred
• Highly motivated, willingness to dig into situations and work with all functions of the business. The ability to work in diverse groups to achieve a common goal is critical to the success of this position.
• Ability to effectively communicate with all levels of the organization
• Capable of working independently in a self-directed environment
• Excellent written and verbal communication skills

 

EDUCATION, TRAINING, AND CERTIFICATIONS: 

• BS in quality related discipline or bachelor's degree or must demonstrate extensive experience in subcontracting field
• BS in quality engineering or in another engineering discipline or must demonstrate extensive experience in subcontracting field
• Auditor training is required (ISO 9001, API Q1)
• ASQ - Certified Quality Engineer (CQE) preferred
• Six Sigma certification or training preferred
• Ability to read and interpret technical documents
• Strong verbal, written and analytical skills

 

CRITICAL COMPETENCIES & CAPABILITIES: 

The position will require demonstrated leadership skills and the ability to concisely communicate objectives and results to reach targeted goals. Strong understanding of and flexibility to work on quality assurance/process control principles.

• Teamwork
• Adaptability
• Accountability
• Reliability/dependability
• Initiative
• Safety awareness
• Ability to receive and provide constructive feedback
• Pride in performance

 

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Quality