HR Onboarding and Training Specialist (Healthcare)

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia's employment practices, including recruiting, hiring, training, and promotion.

JOB SUMMARY

The HR Onboarding and Training Specialist is responsible for the administrative coordination of onboarding new employees, off-boarding employees, and all aspects of designing, organizing, and planning training programs to help employees develop the skills and knowledge they need to do their jobs. This role manages the onboarding process for new employees, ensuring effective communication, follow-up, and a smooth transition into their new role.  The role is also responsible for planning and coordinating staff training including communication with contract trainers and on-line training platforms.

JOB SPECIFICATIONS

Responsibilities/Duties

Onboarding

• Welcomes newly hired employees and executes the engagement plan throughout the onboarding journey; manages the end-to-end onboarding process including scheduling, tracking, and reporting, ensuring a great experience for new employees and a smooth start into their roles.
• Primary point of contact for and provides critical support to candidates, hiring managers, and internal HR and business stakeholders.
• Identifies innovative and creative new ways to onboard new employees and improve the effectiveness of the onboarding experience.
• Effectively communicates information about the company, tasks to be completed, and onboarding agenda to newly hired candidates.
• Schedules, coordinates, and facilitates the completion of all initial required and recommended training programs.
• Provides guidance and assists new hires with paperwork and benefits enrollment.
• In coordination with other HR colleagues, conducts new-hire orientation to introduce new hires to the company's culture, values, policies, and procedures.
• Establishes and maintains relationships with new hires throughout the first year of employment to ensure a smooth transition and improve the onboarding experience.
• Develops and maintains onboarding materials including job descriptions, employee policies, annual materials and site updates, and other relevant documents and resources.
• Monitors and evaluates the effectiveness of onboarding activities.
• Effectively communicates onboarding procedures, policies, and updates to new hires, department heads, and other relevant stakeholders.
• Participates in the administration and filing of all items for employee personnel folders.
• Creates and implements strategies to improve onboarding efficiency and effectiveness including making recommendations for process and policy changes.

Offboarding

• Communicates internally regarding terminations.
• Completes offboarding checklist.
• Follows up regarding equipment return and assists with facilitating return when needed.
• Prepares and provides term letters to HR Manager for signature, sends the letter and other term materials to employee, and files all necessary documents in employee file.

Training

• Identifies, recruits and maintains relationships with appropriate staff and consultants to serve as facilitators for training programs.
• Assists in conducting needs assessments with trainers, organizational leaders, and program administrators to determine organizational training goals.
• Designs training agendas and identifies/creates materials to meet the needs of specific training audiences.
• Organizes training sessions including handling logistics like scheduling, location, equipment, participant tracking, and materials.
• Markets company training opportunities to employees and provides information on benefits to encourage participation.
• Evaluates training processes and results; provides follow-up training and technical assistance to programs as needed.
• Reviews relevant literature and materials to for inclusion in training packets.
• Maintains and reports training and project data.
• Assists with budget oversight in concert with finance department.

Eligibility and participation is handled consistent with the plan documents and HFP policy. 

DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.