Customer Service Representative (CSR) - WAH afternoon shifts available (Project Management)
Customer Service Representative
$ 15.13
What You'll Do
As a Customer Service Representative, you will provide and excellent customer experience by professionally handling calls, verifying caller information, and resolving routine issue, while being positive, professional, and able to move from one call to another while making the caller feel as if s/he is the most important caller of the day.
What You'll Bring
- Strong communication and active listening skills
- Attention to detail and accuracy in handling caller information
- A minimum of one year of experience working in a customer service related field
- Comfort with technology and ability to learn new systems quickly
- Reliable internet connection and a quiet, distraction-free workspace
- An understanding of excellent customer care concepts
- Proficiency with computer skills (internet browser, email, ability to learn new software)
- Good communication skills both written and oral
- Ability to communicate professionally with customers
- Ability to handle private and confidential information
- A work ethic that demonstrates dependability
- Ability to be thorough and complete in tasks
Bonus points if you have:
- Work experience in a call center
- Good conflict resolution skills
Your Schedule
We currently have the following full-time shifts available:
- Tuesday through Saturday from 2 pm to 10 pm
- Sunday through Thursday from 3 pm to 11 pm
Your Location
This is a work from home position.
Experience the Benefits of a Career with Arvig
At Arvig, we offer more than just a job -we provide a foundation for a fulfilling career, supported by benefits that empower you to to succeed both professionally and personally.
- Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
- Comprehensive Insurance Coverage: Protec what matters most with robust health, dental, vision, and life insurance plans for you and your family
- Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) -because your success is our success
- Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
- Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
- Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service -because connected matters
At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Customer Experience (NS)
